Last Updated: March 3, 2026
Welcome to Spike Prime Virtual ("we," "our," or "us"). By accessing or using our website and services (the "Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.
The Service and its original content, features, functionality, code, design, and graphics are and will remain the exclusive property of Spike Prime Virtual and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Subject to your compliance with these Terms and payment of applicable subscription fees, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes.
You agree not to, and you will not permit others to:
The Service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of Subscription plan you select when purchasing.
At the end of each period, your Subscription will automatically renew under the exact same conditions unless you cancel it or we cancel it. You must provide us with accurate and complete billing information, including a valid payment method. By submitting such payment information, you automatically authorize us to charge all Subscription fees incurred through your account to any such payment instruments.
We, in our sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. We will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by us on a case-by-case basis and granted at our sole discretion.
If you cancel your Subscription mid-cycle, you will not receive a refund for the current billing period, but you will retain access to the Service until the end of your current billing cycle.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.
If you wish to terminate your account, you may simply discontinue using the Service and cancel your Subscription through your account management settings.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.